Privacy Policy
How we collect, use, and protect your information
This privacy policy explains how iris-civet collects and processes personal data when you use our website or services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information you provide directly to us when you:
- Complete our contact or quote request forms
- Correspond with us via email
- Request our gardening services
This information typically includes your name, email address, and details about your garden or service requirements.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Deliver the gardening services you request
- Communicate with you about your projects
- Improve our services and website
Legal Basis for Processing
We process your personal data based on one or more of the following:
- Your consent when you submit a form or contact us
- Our legitimate business interests in providing gardening services
- Performance of a contract when you engage our services
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:
- Service providers who assist with our business operations
- Legal authorities when required by law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for 24 months after last contact.
Your Rights
Under data protection legislation, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data in certain circumstances
- Restriction of processing
- Data portability
- Objection to processing
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookie Policy.
Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Address: 47 Thornton Road, Bradford, West Yorkshire, BD1 2EP
Last updated: January 2024